Terms of Service

By accessing www.akomapahealth.org or related sites we operate, donating, submitting forms, or applying to volunteer or participate in our programs, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of our digital services.

Nkwapa EMR: Nkwapa is an electronic medical records platform we develop for clinical environments. It may be offered in beta or evolving releases. When you access Nkwapa or other regulated clinical tools, supplemental terms, privacy notices, or institutional agreements may apply in addition to these Terms.

You may use our digital services only for lawful, respectful purposes. Without limiting other obligations, you agree not to:

• Violate applicable laws or infringe anyone's rights
• Attempt to disrupt, scrape, overload, or probe our systems, APIs, or forms beyond ordinary browsing or legitimate submissions
• Misrepresent your identity, affiliation, or qualifications
• Collect personal information about volunteers, patients, or staff without authorization
• Use Akomapa or Nkwapa names, logos, or messaging in a way that implies endorsement you do not have
• Interfere with clinics, partner institutions, or community events coordinated through our programs

Materials on this website—including articles, stories, research summaries, and program descriptions—are provided for general information and inspiration. They are not medical advice, diagnosis, or treatment. Always seek guidance from a qualified clinician for personal health decisions.

Not for emergencies. If you believe you or someone else is experiencing a medical emergency, contact local emergency services immediately. Do not rely on email, contact forms, or website content for urgent care.

Browsing our website or signing up for newsletters does not create a clinician–patient or other treatment relationship with Akomapa Health Foundation. Volunteers and staff who participate in programs must follow partner policies, professional ethics, and privacy rules such as HIPAA where they apply.

We may describe pilots, partnerships, or learning agendas on our site. Those descriptions are illustrative and may change as work evolves. Unless we provide a separate informed consent or enrollment process, website content does not constitute an offer to enroll you in a research study or clinical trial.

When you apply to volunteer, join leadership programs, or participate in selective offerings, you agree that:

• Information you submit is accurate to the best of your knowledge
• Selection is competitive and operational; we do not guarantee acceptance
• Partner schools, hospitals, or governments may impose additional requirements (immunizations, background checks, credentialing)
• We may defer or withdraw participation for safety, capacity, conduct, or compliance reasons

Online donations are processed through Givebutter. Givebutter collects the donor and billing information required for its checkout, confirms completed transactions, and sends donation receipts. You authorize the charges you submit and agree to review the final amount, frequency, optional tip, and fee treatment before completing checkout.

Donors in Ghana may instead use the separately displayed, verified MTN Mobile Money instructions. This is a manual transfer: it is not processed or confirmed by Givebutter or this website, does not create a recurring plan, and does not automatically generate a receipt or thank-you email. Before confirming a transfer, donors must verify that the recipient name appears as Akomapa Health Foundation.

Recurring donations continue until changed, paused, or canceled. Donors can manage a recurring plan through the management link included in Givebutter receipts. Canceling a recurring donation prevents future charges but does not automatically refund donations that have already been processed.

Refund requests must be submitted promptly to info@akomapa.org. Requests are reviewed case by case. Givebutter transaction refunds remain subject to Givebutter's payment-processing policies; manual Mobile Money refunds remain subject to available funds and the mobile network's processing limitations. All refunds may be affected by applicable banking timelines. Please include enough information for our team to locate the transaction, but never send complete card, bank-account, or Mobile Money PIN details by email.

A receipt or description of a donation does not guarantee the same tax treatment in every jurisdiction. Donors should rely on the approved receipt language and consult a qualified tax adviser when needed. Akomapa does not provide individual tax advice.

As a volunteer, you agree to:

• Provide truthful information in applications and updates
• Protect confidential patient and operations information
• Follow ethical, clinical, and safety guidelines from Akomapa and partner institutions
• Honor commitments or give timely notice when you cannot participate
• Report concerns or policy violations through proper channels

Participants are expected to behave professionally and respect everyone's dignity—especially patients and community members. Harassment, discrimination, or disruptive conduct may result in removal from programs or sites.

The website, trademarks (including Akomapa and Nkwapa branding where applicable), curriculum materials, documentation, graphics, videos, software, and other content we provide are owned by Akomapa Health Foundation or our licensors. We grant you a limited, revocable license to view and download content for personal, non-commercial use consistent with these Terms.

You may not copy, modify, distribute, publicly perform, or reverse engineer our materials or applications except where law permits or we give written permission.

To the fullest extent permitted by law, Akomapa Health Foundation and its directors, officers, volunteers, and partners are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the website, donations, applications, or participation in programs—except where liability cannot be excluded under applicable law.

Our total liability for any claim relating to these Terms or the website is limited to the greater of (a) the amount you paid us in the twelve months before the claim or (b) one hundred U.S. dollars, except where prohibited.

We may suspend or terminate access to our website, applications, or programs when we reasonably believe there is a violation of these Terms, risk to participants, or legal obligation.

We may update these Terms as our services grow. We will post revisions on this page and update the "Last updated" date. Continued use after changes become effective constitutes acceptance unless applicable law requires additional steps.

Questions about these Terms? Email info@akomapa.org or visit our contact page.